Our Core Services
Based in Burnaby, BC, Onguard is a full-service plumbing, heating & gas company in the commercial and residential sectors. Onguard offers 24/7/365 service and support

Boiler/Furnace Repair & Preventative Maintenance Packages
Regular furnace servicing is a proactive and cost-effective way to ensure the optimal performance, safety, and longevity of your heating system.
Storm/Sanitary Sump Repair & Preventative Maintenance Packages
Boiler servicing is essential for optimizing efficiency, ensuring safety, and prolonging the lifespan of your boiler, ultimately providing peace of mind for homeowners.
Smart Home Packages
Installation and service of Flo Smart Water Monitor and Shutoff. Installation & service of NightEye Wireless Enabled Alarm. Moen Leak Detectors.
Re & Re Gas Appliances
Have an existing gas appliance and buying a new one? Gas ovens, cooktops & dryers.
Home Plumbing & Heating Inspection
Get a thorough inspection of the current Plumbing & Heating systems. Whether buying a new home, selling or wanting to make sure your home is in good order.
Hot Water Tank/ Tankless Water Heater Installation & Maintenance
Want a quote for a new tankless water heater? Regular maintenance of a tankless water heater is essential for optimal efficiency, extended lifespan, consistent performance, and overall cost savings.
Service Details
Click a tab below to view details on our core services.
Boiler/Furnace Maintenance
Visual Inspection
The technician visually inspects the entire furnace system, looking for any obvious signs of wear, damage, or corrosion.
Cleaning
Dust, dirt, and debris can accumulate inside the furnace components, affecting its efficiency. The technician will clean various parts, including the burners, blower, and other crucial components if needed.
Filter Replacement
Air filters play a vital role in maintaining good indoor air quality and keeping the furnace running smoothly. The technician may replace or clean the air filter, depending on its type and condition. (If customer has provided size)
Checking Thermostat
The thermostat is checked to ensure accurate temperature control. The technician may also calibrate it if necessary.
Inspecting and Adjusting Belts and Motors
Loose or damaged belts and motors can affect the functioning of the furnace. The technician will inspect these components and make adjustments or replacements as needed.
Inspecting Gas Connections
For gas furnaces, the technician checks for any leaks or issues with the gas connections to ensure safe operation. They will also check the gas pressure to make sure that it is correct according to specs.
Testing Safety Controls
Various safety controls and mechanisms are tested to ensure that the furnace shuts down properly in case of any issues.
Inspecting Venting System
The flue and venting system are inspected to ensure proper ventilation and to prevent the risk of carbon monoxide leaks.
Checking Carbon Monoxide Levels
Carbon monoxide is a potentially dangerous byproduct of combustion. Technicians may use specialized equipment to check for carbon monoxide levels and ensure they are within safe limits.
System Efficiency Check
The overall efficiency of the furnace is evaluated, and adjustments are made to improve performance if necessary.
Inspecting Ductwork
The technician may inspect the ductwork for any leaks, blockages, or other issues that could affect the distribution of heated air.
Storm/Sanitary Sump Maintenance
Sump pump maintenance is crucial to ensure the proper functioning of the system and to prevent potential water damage in your basement or crawl space. Here are some common tasks performed during sump pump maintenance:
Visual Inspection
The technician visually inspects the entire sump pump system, including the pump itself, the pit, and the discharge pipe. They check for any visible signs of wear, corrosion, or damage.
Cleaning the Sump Pit
Over time, debris, dirt, and sediment can accumulate in the sump pit, potentially affecting the pump's performance. During maintenance the sump is flushed multiple times to ensure there is no unnecessary material inside. If the technician notices that the sump may need a vacuum service they will communicate this on the maintenance record and with customers.
Testing the Float Switches
The float switch is a vital component that activates the sump pump when the water level rises. Technicians test the float switches to ensure it moves freely and activates the pump as intended.
Checking and Testing the Pump
The pump itself is inspected for any signs of wear, damage, or corrosion. Technicians conduct a test run to ensure the pump is operating correctly and test to make sure they have correct amperage output.
Inspecting Check Valve
The check valve prevents water from flowing back into the sump pit once the pump shuts off. The technician checks and verifies the check valve is functioning properly.
Inspecting/Testing Panel
The technician will test to make sure the panel is communicating accurately with the pumps & floats. The technician will test multiple components inside the panel to verify there are no faulty components. They will also verify that pumps are alternating if system is a duplex
Testing Backup Systems
If your sump pump has a backup system, such as a battery-powered backup or a secondary pump, these components are tested to ensure they will function in the event of a power outage or primary pump failure.
Checking Power Supply
The power supply to the sump pump is inspected to ensure it is stable and reliable. Technicians may recommend a battery backup system to ensure operation during power outages.
Inspecting Discharge
The technician will make sure the pumps are evacuating the water in the sump.
Testing Alarms
If your sump pump system has an alarm, it is tested to ensure it will alert you to any issues promptly.
Communicate any recommendations
We will always communicate to customer any faults we may notice while doing a maintenance to keep sump running efficiently
Written maintenance record
Written description of information regarding sump and testing performed on site.
Sump pump maintenance is typically recommended at least once a year, and ideally before the rainy season or when you expect increased water flow. Regular maintenance helps ensure that your sump pump will function effectively when needed, reducing the risk of basement flooding and water damage.
Smart Home Packages
Installation of smart shut offs, smart alarms and water detection.
Monitor and secure your home’s water from your smartphone. Water damage is 6x more likely than fire and 8x more likely than theft! View live updates on the flow rate, pressure and ambient temperature of your home’s water and conveniently control it from anywhere.
How It Works
Smart water monitor and shutoff is installed on your home’s main water supply line to proactively provide leak detection for your whole home.
24/7 Leak Detection
The latest technology uses machine learning to better understand and analyse your water usage patterns. With more precise monitoring and leak detection accuracy, your water monitor and shutoff can better protect your home by sending timely, reliable alerts when it matters most.
Start saving water & money today
The smart water monitor and shutoff can reduce 90% or more of annual household water waste. Within the first 30 days of installing 60% of homes are notified of a leak. With a home insurance deductible of at least $5000, the time and added costs to major water damage; it is always cheaper to stay proactive. Many people have saved on home insurance with the installation of these smart valves.
Night Eye by Liberty Pumps
Know what's happening with your pump anywhere in the world, with Night Eye wireless connected products. The NightEye alarm is feature-packed with a new super-bright LED alarm ring, low basement temperature warning, and even comes with auxiliary contacts for connection to other home security systems. It features easy-to-use plug-n-play wiring and BlinkUp technology for quick connection to your smart device! See the enclosed literature sheet for all the new features of the ALM-EYE series alarms.
This system is the perfect addition to any sump and can be wired into an existing sump panel. This product is another way to keep peace of mind. Products may also qualify home owners for discounts on home insurance.
Re & Re Gas Appliances
Onguard specializes in the installation, maintenance, and repair of gas lines and gas-related appliances.
Gas Line Installation:
Install new gas lines for residential, commercial, or properties. This includes running gas lines from the gas meter to various appliances such as stoves, water heaters, furnaces, and more.
Gas Appliance Installation:
Install and connect gas appliances, ensuring they are properly connected to the gas supply and meet safety standards.
Gas Line Repairs:
If there are leaks, damage, or issues with existing gas lines, we can perform repairs to ensure the safe and efficient operation of the gas system. Timely repairs are crucial to prevent safety hazards associated with gas leaks.
Gas Leak Detection:
We use specialized equipment to identify and locate leaks, and then take appropriate measures to repair or replace the affected components.
Gas Line Maintenance:
Regular maintenance of gas lines is essential to ensure their longevity and safety. Routine inspections, conducting pressure tests, and addressing any potential issues before they become major problems.
Gas Pressure Regulation:
Install and maintain gas pressure regulators to ensure that the gas supplied to appliances is at the correct pressure. Incorrect pressure can lead to inefficient appliance operation and safety concerns.
Gas Pipe Relocation:
If there's a need to relocate gas lines due to remodeling or other construction projects, we can plan and execute the relocation while ensuring compliance with safety codes.
Emergency Gas Services:
Emergency services to address urgent issues such as gas leaks.
Gas Safety Inspections:
Conduct safety inspections to ensure that gas lines and appliances comply with local codes and safety standards. This is particularly important when buying or selling a property.
It's crucial to hire licensed and experienced plumbing professionals for gas-related work to ensure safety and compliance with local regulations. Additionally, always follow proper safety procedures and consult with local authorities when working with gas lines.
Home Plumbing & Heating Inspection
A plumbing home inspection involves a thorough examination of the plumbing & heating system in a residential property. The goal is to assess the condition of the plumbing components, identify any issues or potential problems and ensure that both systems are functioning properly. Here are some aspects typically covered in a plumbing home inspection:
Water Supply
- Check the water supply lines for leaks, corrosion, or damage.
- Inspect water pressure to ensure it's within acceptable levels.
- Verify the functionality of shut-off valves.
Drainage and Sewer System
- Inspect drains for clogs or slow drainage.
- Ensure proper venting to prevent sewer gas from entering the home.
Fixtures and Appliances
- Inspect sinks, faucets, and fixtures for leaks and proper functioning.
- Check the condition of the dishwasher, garbage disposal, and other plumbing appliances.
Water Heater
- Evaluate the condition and age of the water heater.
- Check for signs of corrosion and ensure proper venting.
Pipes
- Inspect visible pipes for leaks, corrosion, or damage.
- Check the material of the pipes.
Inspect Heating System
- Inspection of Furnace or boiler to ensure proper function.
- Check for proper installation of unit and piping.
Sump Pump (if applicable)
- Inspect the sump pump for proper functioning.
Water Quality
- Inspect water quality for factors like hardness, pH, and contaminants.
Insulation and Protection
- Ensure that pipes are adequately insulated to prevent freezing in cold climates.
- Check for the presence of backflow prevention devices.
Code Compliance
- Evaluate whether the plumbing system complies with local building codes and regulations.
A plumbing inspection is crucial when buying or selling a home, as it helps identify potential problems and allows for necessary repairs or negotiations. It is often performed by a licensed home inspector or a specialised plumbing professional.
Hot Water Tank/Tankless Water Heater Install & Maintenance
Installing a new tankless water heater offers several advantages compared to traditional tank-style water heaters. Here are some reasons why you might consider installing a tankless water heater:
Water Supply
- Tankless water heaters are more energy-efficient than traditional tank-style heaters. They only heat water as needed, eliminating standby heat loss that occurs with storage tanks.
Cost Savings
- Due to their energy efficiency, tankless water heaters can result in lower energy bills over time.
- Some regions may offer energy efficiency incentives or rebates for installing tankless water heaters.
Continuous Hot Water Supply
- Tankless heaters provide a continuous and on-demand supply of hot water.
- Unlike traditional tanks, there is no need to wait for a storage tank to refill and reheat.
Space Savings
- Tankless water heaters are compact and can be installed in smaller spaces, freeing up valuable storage space in your home.
Longevity
- Tankless water heaters typically have a longer lifespan compared to traditional tank-style water heaters.
- They may last up to 20 years or more with proper maintenance.
Reduced Environmental Impact
- The energy efficiency of tankless water heaters leads to reduced greenhouse gas emissions and a smaller environmental footprint compared to traditional heaters.
Customizable Temperature Control
- Tankless water heaters often come with precise temperature control, allowing you to set and maintain the desired hot water temperature.
Less Risk of Water Damage
- Tankless heaters eliminate the risk of catastrophic tank failures and leaks since they don't store large amounts of water.
Reduced Scaling and Sediment Buildup
- Tankless systems are less prone to scaling and sediment buildup, which can occur in traditional tank-style water heaters. This can contribute to a longer lifespan and better performance.
Smart Home Integration
- Some tankless water heaters come with smart features and compatibility, allowing for better control and monitoring through mobile apps or home automation systems.
It's important to note that while tankless water heaters offer numerous benefits, they may have higher upfront costs than traditional tank-style heaters. We can go through what we think is the best option for your home based on your specific needs.